Privacy Policy

Top Events is the data controller responsible for the personal information we collect. You can find our contact details at the bottom of this page.

We may collect the following types of personal data:

• Identity and contact details (name, email, phone number, company name)
• Booking information (event type, group size, activity choices, dates and times)
• Payment information (processed securely by third‑party providers; we do not store card details)
• Safety and participation data (consent forms, age confirmation, activity‑specific requirements)
• Family Fun Day participation details
• Website and technical data (cookies, IP address, browser type, analytics)
• Communication records (emails, enquiries, messages)

We use your personal data to:

• Manage and confirm bookings
• Communicate event details and updates
• Ensure safety and compliance during activities
• Provide customer support
• Improve our services and website
• Send marketing communications (only with your consent)

We process your data under the following lawful bases:

• Contract
• Consent
• Legitimate interests
• Legal obligation

We only share your data with trusted third parties when necessary, such as:

• Payment processors
• Booking and event management systems
• Insurance and safety partners
• Regulators or authorities (when legally required)

We never sell your personal data.

If any service providers transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy regulations.

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

We keep your personal data only for as long as necessary for the purposes described in this policy, including legal and insurance requirements.

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (where permitted)
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us using the details below.

If our website uses cookies or analytics tools, these may collect information about how you browse our site. You can manage cookies through your browser settings.

If you have questions about this Privacy Policy or your data rights, contact:

Top Events   Email: [add email] Phone: [add number] Address: [add address]

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.